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Root cause analysis (RCA) is like assembling a puzzle. If you’ve done it several times before, you’ve probably got some tricks up your sleeve to put it together more efficiently. But if you’re missing pieces, you won’t be able to finish it.
The success of an RCA is very similar. If you don’t have all of the critical pieces of the puzzle, you can’t complete it. It’s important to prepare thoroughly to make sure you’ve got everything you’ll need. This infographic covers some of the key components you should consider before conducting an RCA.
