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Who We Are

Who We Are

Ever heard the phrase, they’ve walked a mile in your shoes? We’re pretty sure they were talking about us.

Building smart operations in the industries that shaped us.

You have a tough job. Whether operational excellence is your direct responsibility or a critical aspect of the business outcomes you want to achieve.

We know that because we’ve been there. We’ve lived directly under the pressure of needing better, faster, cheaper, safer operations. We know what it’s like when a line stops running or unexpected quality issues lead to endless troubleshooting. We know how hard it is to make the shift from reactive firefighting to proactive management.

Who are we?

What makes us different?

person in protective clothing reviewing industrial machinery

“We’ve lived directly under the pressure of needing better, faster, cheaper, safer operations.”

Meet our experts

Executive Director of Operational Excellence
Product Development and Intellectual Property (IP) Manager
Vice President, Professional Services
Vice President, Food & Beverage and Consumer Packaged Goods
Vice President, Metals, Oil & Gas and Chemicals
Managing Principal Consultant
Senior Principal Consultant
Vice President, Reliability Consulting Group

We know what it’s like
and that’s why we can help.

“If you try to do it yourself, it is a sustained 10-12 years if you don’t have a reliability excellence program. Could go through 2 CEOs. The quickest way to shorten that timeline is to bring in the best of the world.”

Operations Leader

“Before you can do any analyzing the data, you need to trust the data, and the equipment needs to be running reliably.”

Plant Manager

“Changing how people think will empower them to do things differently. It’s the whole change management piece of the equation which is all part of the same challenge. Need to change the way people view things; instead of waiting for a problem you’re being proactive.”

Director of Engineering

“We have 35 sites. Can’t have a top-down approach with one procedure that each has to follow. What we can do from a corporate level is look at the philosophies and pass those down. Our role globally is much more around changing the culture and the mindset, and holding sites accountable, and providing the tools.”

Associate Director

“One of the things that jumped out was their strong educational services that are provided. A differentiator. Working with Universities, Life Cycle Institute.”

Director of Engineering